Privacy Policy

Table of Contents

This Privacy Policy explains how Glove Solutions Africa (“we”, “our”, “us”) collects, uses, shares, and protects personal information when you visit glovesolutionsafrica.com (the “Site”) or contact us.

1. Who we are

Glove Solutions Africa is a wholesaler of ATG® gloves across Africa. We supply through authorised distributors, and we support end-users with product guidance. Glove Solutions Africa

2. How to contact us

Email : enquiries@glovesolutions.com
Phone : +27 41 453 7558

3. Information we collect

a) Information you provide: name, company, role, email, phone number, message content, and any other details you include when you use our contact forms or email us.

b) Automatic data: IP address, device/browser details, pages viewed, time on page, and referral sources collected via standard web server logs and cookies.

c) Distributor/partner interactions: records of correspondence and requested materials.
We do not intentionally collect special categories of data.

4. How we use your information

a) To respond to enquiries and provide product information

b) To connect you with an authorised distributor when appropriate

c) To operate, maintain, and improve the Site (analytics, troubleshooting, security)

d) To comply with legal obligations and enforce our terms

5. Legal bases for processing (POPIA and, where applicable, GDPR)

a) Your consent (e.g., when you submit a form)

b) Performance of a contract or steps prior to entering one (e.g., quotations, distributor referrals)

c) Legitimate interests (business communications, site security and analytics), balanced against your rights

d) Compliance with legal obligations

6. Sharing your information

a) Distributors and logistics partners, but only as needed to fulfil your request or arrange supply

b) Service providers that host the Site, provide IT/security, analytics, or email services

c) Authorities or advisors where required by law or to protect our rights We do not sell personal information.

7. International transfers

Our Site may be hosted or supported outside South Africa. Where personal information is transferred internationally, we use appropriate safeguards (e.g., contractual clauses) consistent with POPIA and, where applicable, GDPR.

8. Retention

We retain personal information only as long as necessary for the purposes in this policy, including legal, accounting, or reporting requirements. Enquiry records are typically kept for up to 24 months unless a longer retention is required by law or ongoing business need.

9. Your privacy rights

Under POPIA (and, where applicable, GDPR), you may request to:

• access your personal information

• correct or update it

• delete it, or object to/limit certain processing

• withdraw consent where processing is based on consent

• lodge a complaint with the Information Regulator (South Africa)

To exercise your rights, contact enquiries@glovesolutions.com.

10. Cookies and analytics

We use essential cookies for site functionality and may use analytics to understand traffic and improve the Site. You can control cookies via your browser settings. If we use non-essential cookies that require consent in your region, we will request it.

11. Security

We apply reasonable technical and organisational measures to protect personal information. No system is completely secure; please take care when sending information online.

12. Third-party links

Our Site may link to third-party websites or resources. Those sites have their own privacy practices, which we do not control or endorse.

13. Children

Our Site is not directed to children and we do not knowingly collect personal information from children.

14. Changes to this Policy

We may update this Policy from time to time. The latest version will be posted on this page with an updated “Effective date.”

15. Contact

Questions or requests: enquiries@glovesolutions.com | +27 41 453 7558.

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